Testimonials

Several years ago I switched to Auto Data from another company that also had lube shop software. The main reason we switched was because the other system had a special keyboard and ran on an outdated operating system. It required many days training in order to run it. We were very pleased from the beginning with our decision to switch to Auto Data. After our initial inventory part numbers were downloaded into the system for us, we were trained over the phone. It took only a couple of hours and we had mastered running our new system. The previous system had taken 3 days of onsite training in order to run. The greatest advantage of this is when you lose a manager. The learning curve for a new hire on the Auto Data system is a half day. I also love that Auto Data has a normal keyboard that can be purchased anywhere as well as using standard paper instead of high cost special forms. Some other key system features that have been developed have been the VIN scanner. What a time saver! Thank God we no longer have to use license plate numbers that change all the time. This is also a big hit with the customers because they are greeted by name and they are confident that we have their records up to date and the information we need to service their car properly. I also feel in touch with all my stores even when two of them are out of state. The AutoPoll.NET feature allows me to see how they are doing throughout the day. I have been a pleased customer of Auto Data for a number of years now. I would recommend their system to anyone who wants an easy to operate system packed full of time saving features we need in the lube shop.

Sincerely, M. Todd Davis, President Davis & Sons Oil Co. Inc

Valvoline Express Care- Todd Davis

I have been with Auto Data for over 10 years now. The systems combination of Windows ease of use and VIN decoding really makes my shop fast and efficient. The link to QuickBooks is simple and powerful. The Auto Data support team is always there for me when I need them. I wouldn't trade Auto Dara for any other, even if someone tried to give me a new system (and they have).

Citgo Lube Express- Nick Roselli

I have been a customer of Auto Data's for a long time now. This system saves me a great deal of time. When I hire a new person they are able to grasp the system very quickly, which allows me to cut back on labor. Technical support is quick and prompt they can usually fix my problem in a matter of minutes over the telephone. The scanner saves us time because when the technician scans a vehicle's VIN, the work order is printed within seconds complete with the manufacturer's recommended parts and lubricants. Another plus is that the customers love the scanner; we look professional, modern, and up to date. The employees enjoy the scanner because it makes their job easier. And, of course, I love the scanner because it helps me sleep at night knowing my techs are using the correct parts.

Grease Monkey- Josh Hargrove

My Partners and I took over a small chain of four Texaco Xpress Lube Service Centers in January of 2001. The locations came equipped with another fast lube computer software system. As you know, to be successful in our business, customer service is extremely important! So I was determined to start off with the best customer service in the business. I knew that meant I would have to have good people! my plan was to spend virtually all of my time recruiting, training and helping our people to ensure they had the knowledge, attitude and ability they would need to properly serve our customers. In short I was going to out service my competition. However, I found way too much of my time went to training our people on the computer system and our managers were building relationships with technical support more so than with our customer base!

After searching my options and a few price quotes I decided to go with Auto Data. Auto Data's windows based system made training a new employee a snap, and before long I was back on track, and with a system that just works! The technical support is great when you need it but our Managers are now on a first name basis with our customers and not technical support. Over the years Auto Data has kept up with the ever changing technological needs of our industry, from the addition of hand held VIN scanners, in house email system, Parts Pronto, the back office system, Win Terminals (virtually indestructible POS units) to the recently updated Inventory Enterprise Control system. With Inventory Enterprise Control I now have complete control of all seven locations with regards to anything inventory related! Adding or deleting specific part numbers up to entire product lines, global price changes, creating and setting up service packages right down to entering new employees, and no matter where I find my self in the world, if I can get to the internet I know what's going on in my business!

If you are considering a new computer system I strongly endorse Auto Data!

Hank Strickland

Vice-President
Florida Oil Services

Shell Rapid Lube - Hank Strickland